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Terms of Use

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Last updated: Sep 13 2025

Welcome to MetaMuse! These Terms of Service ("Terms") govern your access to and use of our website, applications, and services (collectively, the "Service"). Please read them carefully.

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1. Agreement to Terms
 

By accessing or using the Service, you signify your agreement to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service. If you are using the Service on behalf of an organization or entity ("Organization"), then you are agreeing to these Terms on behalf of that Organization, and you represent and warrant that you have the authority to bind the Organization to these Terms

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2. Definitions
 

  • "AI System" refers to the proprietary artificial intelligence models and algorithms used by MetaMuse to provide the Service.

  • "User Input" refers to the marketing briefs, prompts, data, or other information you provide to the Service.

  • "Generated Content" refers to the marketing ideas, insights, suggestions, and other textual output produced by the AI System in response to your User Input.

  • "Platform" refers to the MetaMuse website, applications, and underlying technology.

  • "Our Analyses" refers to the proprietary textual analyses of advertising case studies and resources for startups created by MetaMuse, which are used as part of the training data for the AI System and are not directly accessible to Users.

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3. Description of Service


The Service utilizes an AI System to process User Input and generate marketing ideas and insights and/or advice for startups. The Generated Content is intended to serve as a starting point for brainstorming and developing marketing campaigns and/or executing on startup priorities. The Service is a tool to assist your creative and/or thinking process and does not provide finished, ready-to-launch marketing campaigns, nor does it offer legal or financial advice.

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4. Access, Payment, and Usage Tiers

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  • Payment: Access to specific features and usage limits of the Service ("Packages") requires recurring payment for the specified access period (e.g., one week) as detailed at the time of purchase.

  • Automatic Renewals: Your access to a paid Package will automatically renew at the end of the specified access period. 

  • Payment Processing: Payments are processed securely through third-party payment processors such as Stripe and/or Wix Payments. MetaMuse is not responsible for the data handling practices of these processors.

  • Cancellations / Refunds: We offer a no-questions-asked full money-back guarantee (refund) for all packages if requested at any time.

  • Usage Limits & Fair Use:

    • Single Product/Service (Spark & Game Changer): Unless otherwise specified in your purchased Package, each purchase of the "Spark" and "Game Changer" Packages permits you to use the Service to generate ideas and briefs primarily related to a single product, service, or brand.

    • Agency Use (Agency Accelerator): Agencies or individuals intending to use the Service for multiple clients, brands, products, or services should purchase the "Agency Accelerator" package or another appropriate multi-use license.

    • Monitoring & Enforcement: MetaMuse reserves the right to monitor usage to ensure compliance with these usage limits and our acceptable use policies. Accounts found in violation may be subject to suspension or termination of access to the Service without refund (except as stated for the Spark package).

5. Intellectual Property Rights

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  • Platform Ownership: The Service, the Platform, the AI System, Our Analyses, and all original content (excluding User Input and certain Generated Content as defined below), features, and functionality are and will remain the exclusive property of MetaMuse and its licensors. The Service is protected by copyright, trademark, patent, trade secret, and other intellectual property laws of the US and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of MetaMuse.

  • User Input: You retain all ownership rights you have in your User Input. By submitting User Input to the Service, you grant MetaMuse a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, prepare derivative works of, display, and perform your User Input solely for the purposes of operating, providing, and improving the Service and the AI System. You represent and warrant that you have all necessary rights to submit the User Input and that your User Input does not infringe upon the rights of any third party.

  • Generated Content:

    • Ownership/License: Subject to your compliance with these Terms, MetaMuse assigns to you all its right, title, and interest in and to the specific Generated Content produced by the AI System directly in response to your unique User Input. This assignment does not grant you any rights to the underlying AI System, Our Analyses, or any other MetaMuse IP.

    • User Responsibility: You are solely responsible for the review, evaluation, and use of any Generated Content. You acknowledge that Generated Content is AI-generated and may require significant human review, editing, and independent legal clearance (including but not limited to trademark, copyright, and rights of publicity searches) before it is suitable for public or commercial use. MetaMuse is not responsible for any actions you take based on the Generated Content.

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6. Prohibited Conduct

 

You agree not to misuse the Service or help anyone else to do so. This includes, but is not limited to:

  • Using the Service for any illegal or unauthorized purpose.

  • Generating content that is unlawful, harmful, defamatory, obscene, infringing, or otherwise objectionable.

  • Attempting to reverse-engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying components of the AI System or Platform.

  • Using the Service to develop a competing product or service.

  • Violating the usage limits of your purchased Package.

  • Interfering with or disrupting the integrity or performance of the Service.

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7. Disclaimers of Warranties

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THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR COURSE OF PERFORMANCE.

 

METAMUSE DOES NOT WARRANT THAT:

A) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURELY, OR BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION;

B) ANY ERRORS OR DEFECTS WILL BE CORRECTED;

C) THE GENERATED CONTENT WILL BE ACCURATE, COMPLETE, RELIABLE, OR SUITABLE FOR YOUR PURPOSES;

D) THE USE OF THE GENERATED CONTENT WILL RESULT IN SUCCESSFUL MARKETING CAMPAIGNS OR ANY PARTICULAR BUSINESS OUTCOME;

E) THE GENERATED CONTENT WILL BE UNIQUE OR WILL NOT INFRINGE UPON THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES.

YOU ACKNOWLEDGE THAT AI SYSTEMS MAY PRODUCE INACCURATE INFORMATION OR "HALLUCINATIONS."

 

8. Limitation of Liability

 

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL METAMUSE, ITS AFFILIATES, DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY GENERATED CONTENT OBTAINED FROM THE SERVICE AND YOUR USE OR IMPLEMENTATION THEREOF; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO METAMUSE FOR ACCESS TO THE SERVICE IN THE ONE (1) MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, WHICHEVER IS GREATER.

 

9. Indemnification

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You agree to defend, indemnify, and hold harmless MetaMuse and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms; c) your User Input, including any claim that it infringes the rights of a third party; or d) your use, adaptation, or implementation of any Generated Content, including any claim that such use or implementation infringes the rights of a third party.

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10. Changes to Terms

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We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect by posting the new Terms on this page and updating the "Last Updated" date. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

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11. Governing Law & Dispute Resolution

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These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

 

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in New Yotk, New York State, using the English language in accordance with the Arbitration Rules and Procedures of NYIAC then in effect.

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12. Term and Termination

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These Terms will remain in full force and effect while you use the Service. We may suspend or terminate your access to the Service at any time, with or without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

 

13. Contact Us

 

If you have any questions about these Terms, please contact us at: info@metamuse.marketing

 

By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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